Technology is transforming business-to-customer interactions almost everywhere you look. The process of submitting and managing dispute claims has been largely unchanged over the last half century. It’s painful, time consuming, and very manual for all parties involved. FairClaims aims to modernize how businesses manage and resolve customer disputes.
As TechCrunch covered earlier this week, we co-led the seed round in FairClaims with our friends at Fika Ventures. FairClaims provides simple, but effective dispute resolution to the ever increasing number of online transacting platforms, starting with marketplaces. Read the rest here.